Expertise · Monitoring
We see it before it
impacts your business.
Monitoring,
one level above.
We watch your data platform as one system (databases, operating systems, application servers and cloud), so a problem is caught, understood and handled before it ever reaches the business.
Why it matters
Silence is not the same as health.
The worst way to learn your platform is down is a phone call from a user. A quiet dashboard nobody reads is not the same as a healthy platform. Proactive monitoring turns “we found out too late” into “we already knew, and we were already on it”, the difference between an incident you manage and one that manages you.
What we do
Watched, understood, acted on.
Monitoring that covers the whole platform and is backed by people who run these systems in production.
Full-stack coverage
Databases, operating systems, application servers, storage and cloud, watched as one system rather than disconnected silos.
Proactive alerting
Thresholds, trends and anomalies surfaced early, so a problem is seen while it is still small, not after the incident.
24/7 oversight
Round-the-clock watch on the systems that cannot wait until morning.
Backed by an SLA
Monitoring tied to a guaranteed reaction time, not just a dashboard nobody reads.
Health checks & audits
Periodic deep reviews that catch what day-to-day alerts miss.
Backed by a real SLA
We do not just alert. We fix.
Anyone can sell you a dashboard. What matters is what happens in the minutes after it lights up. With dbi services, that reaction is guaranteed in writing: three levels of cover, one agreement across your whole stack, and you choose the certainty.
Technologies & tooling
Serious tooling, across your whole stack.
We monitor with industry-standard tooling, tuned to each platform it watches, from the databases and operating systems at the base to the application servers and cloud above them. The point is not the tool: it is that the whole stack is watched by people who know what a healthy signal looks like on every layer, and who notice the moment it changes.
Built on Zabbix and other industry-standard tooling.
Our Products
We watch the data, not just the servers.
Infrastructure monitoring tells you the platform is up. Our own tooling goes one layer further, to whether the data itself is right.
dbi services product
OMrun
Our OMrun solution adds data‑level observability and quality checks: consistency, freshness, volumes and anomalies. A server can be healthy while the data on it is stale or wrong; OMrun catches that.
How to engage us
Three ways to put this to work.
Choose the depth of engagement that fits.
Service Level Agreement
The home of proactive monitoring: continuous oversight with a guaranteed reaction time, across coverage tiers.
Consulting
Set up or tune your monitoring and alerting, then hand it over, or keep it, with your team stronger for it.
Technology solutions
Licenses, software, hardware and cloud for the platforms you run, sold and supported by the people who master them.
They trust us
The names that already trust us to watch their platforms.
Organizations across Switzerland trust dbi services to keep watch over the platforms their operations depend on, day and night.
Monitoring · dbi services
Let’s talk about watching
your platform properly.
Bring us the platform you cross your fingers over, the alerts nobody trusts, the 3 a.m. calls you would rather never take again. Knowing before your users do is the kind of work we do best.